Terms & Conditions
Welcome to Nancy Water Purifier. By accessing our website and using our services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.
Service Terms
Nancy Water Purifier provides installation, repair, maintenance, AMC, and support services for water purifiers and RO systems. All services are subject to availability and technician scheduling.
Pricing & Payments
Service charges may vary depending on the product model, issue, and spare parts required. Customers will be informed of applicable charges before major repairs or replacements. Full payment must be completed upon service completion unless otherwise agreed.
Spare Parts & Replacements
Genuine or compatible spare parts may be used depending on availability. Additional charges may apply for filters, membranes, pumps, and other replacement components. Replaced parts are chargeable unless covered under a valid warranty or AMC plan.
Service Warranty
Limited warranty may be provided on selected repairs and replaced parts. Warranty does not cover physical damage, misuse, improper handling, electrical fluctuations, or unauthorized repairs. Warranty terms may vary depending on the service provided.
Customer Responsibilities
Customers are responsible for: Providing accurate contact and service information. Ensuring safe access to the installation or service location. Maintaining proper electrical and water supply conditions for the RO system.
Appointment & Cancellation
Service appointments are scheduled based on technician availability. Customers should notify us in advance if they wish to cancel or reschedule an appointment. Visit charges may apply for repeated cancellations or missed appointments.
Limitation of Liability
Nancy Water Purifier shall not be liable for: Damage caused by improper usage of the product. Delays due to unforeseen circumstances beyond our control. Losses resulting from customer negligence or unauthorized modifications.
Website Information
We strive to ensure that all information on our website is accurate and up to date. However, product specifications, pricing, and service details may change without prior notice.
Privacy
Customer information collected through enquiry forms, service requests, or communications will be used solely for providing services and customer support. We do not sell or share personal information with unauthorized third parties.
Changes to Terms
Nancy Water Purifier reserves the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of our website and services constitutes acceptance of the revised terms.
